Tag Archives: survey

Customer feedback is integral to your business. You can use it to improve your offerings and ultimately delight your customers. Customer survey questions are a direct way to gather such constructive feedback.  But you need to create effective customer survey questions to generate…

Customer churn is an unwelcome reality of any business, B2C or B2B. However, even if customers adore your product or service, there’s no guarantee they’ll stick around indefinitely. Customers may leave for various reasons, including price differences, unresolved complaints, poor service, competitors offering…

Customer opinion is crucial when it comes to online marketing and marketing in general. After all, the overall success of a business is based solely on their decision to identify with your product and buy it or not. So, the basic rule is…

When your business is on social media where you already have an audience, there are a lot of valuable insights you can gain. These insights will help you make better marketing as well as business decisions. Now, brands have been diving deep into…