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The way businesses communicate with their customers is evolving. It is becoming increasingly important to have the right live chat software. This software makes it easy to provide better customer service through automation.  Fortunately, there’s a variety of live chat apps available to…

Browsing the internet may sometimes feel impersonal. Trying to give the website a personal approach to curb this isolation can have rewarding benefits. You’ll experience much healthier conversions. A live chat on a website can crank up personal touch a notch higher. What…

All non-human traffic that accesses a site is referred to as bot traffic. Your website will eventually receive visits from a specific volume of bots, whether a well-known news website or a small-scale, recently launched company. Bot traffic is often interpreted as intrinsically…

The experience that your customers have with you is crucial to your success as a business. If someone has a bad experience, they will not only likely never be a customer again, but may also tell others about their negative experience. On the…

17Did you know that about 50% of your customers will stop visiting your site even if they like and enjoy your products, solely because their experience through the process wasn’t satisfactory? Startling, we know, but it’s true. No more can you rely simply…

One of the most important issues for a marketing campaign, whether sponsored or organic, is creating a situation where users and potential customers can seamlessly come to our digital assets. Several times, a digital asset is a landing page, website, or service page. But…

When it comes to online marketing, at first people mostly focus on showing their website visitors in all possible ways that their offer is exactly what they are searching for. However, bidding and forcing is not really the key detail that decides a…

Most businesses focus on acquiring new customers because they believe more customers equal more revenue. While that has some merit in it, it’s not 100% true. If you’re not retaining the customers you do acquire, customers are churning, and you’re losing money. And…

The digital era started a long time ago, and given the number of different platforms and tools, it seems like it has never been any different. Numerous teams behind these platforms are trying to keep up with innovations and set new standards. Today,…