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Archives

11 Best Live Chat Apps for Better Sales and Customer Support

Abbey Claire Dela Cruz June 16, 2022 All, Customer Service, sales Comments are off
live chat apps

Browsing the internet may sometimes feel impersonal. Trying to give the website a personal approach to curb this isolation can have rewarding benefits. You’ll experience much healthier conversions. A live chat on a website can crank up personal touch a

Continue Reading 11 Best Live Chat Apps for Better Sales and Customer Support

How Automation Can Improve Customer Service and Experience

Poptin Team June 03, 2022 All, Customer Service Comments are off

The experience that your customers have with you is crucial to your success as a business. If someone has a bad experience, they will not only likely never be a customer again, but may also tell others about their negative

Continue Reading How Automation Can Improve Customer Service and Experience

5 Crucial Metrics You Must Track to Grow Your Customer Experience

Guest Author July 17, 2021 All, Customer Service Comments are off

17Did you know that about 50% of your customers will stop visiting your site even if they like and enjoy your products, solely because their experience through the process wasn’t satisfactory? Startling, we know, but it’s true. No more can

Continue Reading 5 Crucial Metrics You Must Track to Grow Your Customer Experience

The Importance of User Experience (UX) When Doing Digital Marketing

Guest Author February 14, 2021 All, Customer Service, saas Comments are off

One of the most important issues for a marketing campaign, whether sponsored or organic, is creating a situation where users and potential customers can seamlessly come to our digital assets. Several times, a digital asset is a landing page, website, or

Continue Reading The Importance of User Experience (UX) When Doing Digital Marketing

3 Best Social Proof Software to Speed Up Conversions

Aazar Ali Shad November 17, 2020 All, Customer Service, landing pages Comments are off
social proof

When it comes to online marketing, at first people mostly focus on showing their website visitors in all possible ways that their offer is exactly what they are searching for. However, bidding and forcing is not really the key detail

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How to Boost your Customer Retention (and the Top Tools to Help)

Guest Author November 06, 2020 All, CRM, CRO, Customer Service, e-commerce, email marketing Comments are off

Most businesses focus on acquiring new customers because they believe more customers equal more revenue. While that has some merit in it, it’s not 100% true. If you’re not retaining the customers you do acquire, customers are churning, and you’re

Continue Reading How to Boost your Customer Retention (and the Top Tools to Help)

Intercom vs Crisp vs User.com vs Help Scout: Which is the best communication tool?

Aazar Ali Shad October 19, 2020 All, Customer Service, e-commerce Comments are off
best communication tool

The digital era started a long time ago, and given the number of different platforms and tools, it seems like it has never been any different. Numerous teams behind these platforms are trying to keep up with innovations and set

Continue Reading Intercom vs Crisp vs User.com vs Help Scout: Which is the best communication tool?

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